ScoreApp platform updates: recovery codes, relative percent scores, and AI version history
Three small but useful improvements just landed – here’s what they do and why they matter.
We ship improvements to ScoreApp regularly – some are big headline features, others are the kind of quiet, thoughtful changes that make your day-to-day a little smoother. This week’s updates fall firmly in that second camp.
Here’s what’s new.
1. You can now log in using a recovery code
What changed: Multi-factor authentication (MFA) now accepts recovery codes as a valid way to verify your identity.
If you’ve enabled MFA on your ScoreApp account (which we recommend), you normally log in using an authenticator app like Google Authenticator or Authy. That works brilliantly – until you lose access to the device your authenticator is on.
That’s where recovery codes come in. When you first set up MFA, ScoreApp generates a set of eight one-time recovery codes. Previously, these were there for emergencies but couldn’t be used directly at the login screen. Now they can.
Why it matters: Getting locked out of your own account is frustrating and can bring your lead generation to a halt. This update means that if you lose your phone, switch devices, or just can’t access your authenticator app, you have a reliable backup route in – without needing to contact support.
What to do: If you haven’t already, set up MFA on your account and save your recovery codes somewhere secure (a password manager like 1Password or Bitwarden is ideal). You’ll find MFA settings under your account security options.
2. A new merge tag for relative percent category scores
What changed: There’s a new merge tag available in your results page editor: relative percent. It displays a category score as a proportional share of 100%, calculated across all categories in your scorecard.
Here’s a quick example of how it works. Imagine your scorecard has three categories: Strategy, Execution, and Mindset. A respondent scores 60% in Strategy, 30% in Execution, and 10% in Mindset. The relative percent merge tag recalculates those scores so they add up to 100% – giving you 60%, 30%, and 10% respectively in this case, but redistributing proportionally when raw scores are less even.
Why it matters: Not every scorecard is built with clean, equal-weighted categories. If your categories have different maximum scores or question counts, the raw percentage for each one can feel a bit arbitrary to someone reading their results. Relative percent gives you a cleaner, more intuitive way to show people how their scores compare to each other – which often makes results pages feel clearer and more meaningful.
This is particularly useful for:
- Coaching and consulting assessments where you want to show a client where most of their challenge sits
- Business readiness scorecards that reveal which area needs the most attention
- Diagnostic tools where proportional breakdown is more insightful than raw scores
How to use it: In the results page editor, open the merge tags panel and look for the new Relative Percent option under your category scores. Insert it anywhere you’d normally use a score merge tag.
3. Version history is now live in the AI scorecard builder
What changed: The AI scorecard builder now tracks every change made to your scorecard – both AI-generated updates and manual edits – and lets you revert to any previous version instantly.
Every time the AI makes a change, or you make a manual edit yourself, a new version is saved. You can scroll back through the history and restore any earlier state with a single click.
Why it matters: Building a great scorecard is rarely a straight line. You might ask the AI to take your questions in a new direction, realize it’s not quite right, and want to go back. Or you might make a few manual tweaks, change your mind, and wish you’d kept the original. Until now, there was no easy way to undo that – you just had to start over or rebuild from memory.
Version history removes that risk entirely. You can experiment freely – try a new angle, test a different structure, let the AI take a run at something – knowing that your previous work is always one click away.
Who benefits most: Anyone actively building or iterating on their scorecard. This is especially useful if you’re testing different question sets for different audiences, refining your scoring logic over time, or collaborating with a team where multiple people are making edits.
How to use it: Inside the AI builder, your change history appears in the left panel. Each entry is labeled as either an AI update or a manual change. Click any entry to preview that version, and restore it if you want to go back.
What’s next
These updates are live now. Log in to your ScoreApp account to explore them.
If you’re not yet using ScoreApp to qualify your leads and reveal who’s ready for the next step, start using ScoreApp here →
