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Leigh Simons

Leigh Simons

Head of Customer Service

Posts by Leigh Simons:

Run Your First Market Research Campaign With ScoreApp

Run Your First Market Research Campaign With ScoreApp

9 Jul, 2025

Market research gives you precious data to make informed decisions, tailor your marketing to your target audience, and innovate your...
The Best Online Quiz Maker to Grow Your Email List

The Best Online Quiz Maker to Grow Your Email List

2 Jul, 2025

Have you ever taken an online quiz before? The answer is probably yes!  Maybe you took a quiz on your...
How a Food Profile Quiz Will Grow Your Nutrition Business

How a Food Profile Quiz Will Grow Your Nutrition Business

18 Jun, 2025

Whether you’re a nutritionist, food coach, or run a different business in this sector, the chances are… you spend a...
Common Mistakes With Employee Skills Assessments (And How To Fix Them)

Common Mistakes With Employee Skills Assessments (And How To Fix Them)

10 Apr, 2025

Employee skills assessments can provide valuable insights for personalizing continuous development plans. But when done wrong, these assessments can discourage...
Top Benefits of Using Customer Assessments to Grow Your Business

Top Benefits of Using Customer Assessments to Grow Your Business

28 Mar, 2025

If you own a business, your potential customers are judging you. It doesn’t matter if you run a company with...
7 Common Mistakes To Avoid When Creating a Customer Assessment

7 Common Mistakes To Avoid When Creating a Customer Assessment

25 Mar, 2025

Sometimes it’s not necessarily knowing what to do, it’s knowing what not to do that changes the game and leads...
Best Customer Experience Survey Questions To Boost Sales

Best Customer Experience Survey Questions To Boost Sales

21 Mar, 2025

How a customer feels about their interaction with your business directly affects how successful your business is. A positive customer...
5 Free Customer Service Survey Templates

5 Free Customer Service Survey Templates

19 Mar, 2025

If you’re a business owner, customer service surveys are an invaluable way to collect structured feedback for solving your customers’...
A Complete Guide to Customer Needs Assessments (with Industry Examples)

A Complete Guide to Customer Needs Assessments (with Industry Examples) 

18 Mar, 2025

Want to know what separates thriving businesses from struggling ones? It’s not luck, or being a well-known brand name, or...