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The Complete Guide to Building an Audience on Social Media

Jamie Page
Jamie Page
13 min read

It’s tough to make an impact on social media – and it’s even harder to do it consistently and build a successful business. There are so many things to think about: the right audience, the right content, when to post, whether to advertise… the list goes on. 

What the most successful businesses DON’T do is shout loudly and hope they’re heard. To make social media work well, it’s important to remember that what you really need is a loyal audience who genuinely wants to hear from you. 

So how do you do that? 

To build an audience that not only follows you but also engages, trusts, and eventually buys from you, you need a solid strategy. And you need tools that will help you attract the right people, start valuable conversations, and keep them coming back for more.

In this guide, we’ll walk you through:

  • How to identify and attract the right audience (not just more people)
  • Platform-specific strategies for LinkedIn, YouTube, Instagram, and Facebook
  • How to use quizzes and lead magnets to turn followers into email subscribers
  • The tools and tracking you’ll need to measure your success and keep growing

And of course, we’ll show you how ScoreApp can help you to build, segment, and nurture your social media audience to eventually grow your email list.

Let’s dive in.

Why audience building is essential for business success

Why audience building is essential for business success

Before we take a close look at some practical steps, let’s take a moment to understand why building an audience matters so much. It’s not about looking popular—it’s about laying a firm foundation for your business. 

More engagement = more visibility

Every social media platform has its own algorithms, but they all want to see one thing: engagement. The more likes, comments, shares and saves your content gets, the more people the algorithm will show it to. 

And if your audience becomes full of the right people, then it will show it to more of the same people—so you see, the more engagement you get, the more business opportunities will follow. 

Trust leads to conversions

It’s a well-known fact that people buy from people they trust. When you consistently show up with helpful, honest, and inspiring content, then you build credibility. Over time, your audience will begin to rely on you – and trust will turn into sales.

Owned vs. borrowed audience

Beware: algorithms on social media platforms are fickle, and the best way to do things today may not be the best thing in a month. 

Casting your net wide and relying on reach is a big mistake. You’ll build your business on shifting sand. Smart businesses use social media to grow an audience they can own – and that’s their email list

Sustainable marketing

An engaged audience that you can nurture pays off over the long term. Growing a community of people who know, like, and trust you means you won’t need to constantly pour money into ads. You’ll get more referrals, more repeat business, and more growth.

Here’s a hypothetical example to think about: A business coach with only 1,000 engaged followers will be able to drive a lot more leads than a brand with 50,000 passive, unqualified ones!

Finding and understanding your ideal audience

Finding and understanding your ideal audience

A big audience that never interacts is completely useless and just for show. What you need is people who are ready to take action

To attract ideal customers, you need to understand them inside out. 

How to define your target audience

Start by asking yourself important questions: 

1. Who are they? 

Think about their age, gender, job title, industry, location, and interests.

2. Where do they hang out? 

Are they active on LinkedIn or scrolling Instagram? Do they watch YouTube tutorials or join Facebook Groups?

3. What are they looking for? 

Are they looking for inspiration, solutions, entertainment, or education?

4. How do they consume their content? 

Do they binge long-form videos or prefer carousels? Do they prefer polls, stories, or downloads?

The answers to these questions are all crucial to building an ideal customer profile (ICP). 

But, another useful way to look at it is to think about who your best clients currently are and work backward. What do they have in common? What other kind of content do they engage with and where?

Platform-specific strategies for audience growth

Platform-specific strategies for audience growth

To grow the right audience, you need to tailor your approach for each social media channel. That means you need to understand the tone, the features, and the user behavior that make each one unique.

So, how do you grow your audience (and your leads) on four of the most powerful platforms?

Let’s take a look… 

LinkedIn: Build credibility and generate leads

If you’re in B2B sales, then LinkedIn is the place to be. It’s a huge platform that now has over 1 billion professional users, and the key here is to build authority.

What to do: 

  • Engage in conversations: Like and comment on relevant industry posts, contributing meaningfully and showing your personality. 
  • Share valuable content: Publish thought leadership, insights, and client wins to show you’re experienced and trustworthy.
  • Use lead magnets: A well-placed ScoreApp quiz like ‘How Strong Is Your LinkedIn Profile?’ will help you to turn profile visitors into pre-qualified leads.

YouTube: Build authority through long-form content

YouTube is actually the second-largest search engine after Google, which makes it a powerful tool if you’re willing and able to put the effort in and create quality long-form videos. 

And of course, these long-form videos can be chopped up into short-form posts to drive traffic to your account.

What to do for success on YouTube: 

  • Create evergreen content: Focus on helpful ‘how-to’ guides, tutorials, or case studies that will continue to attract views long after you publish them.
  • Boost SEO: Include relevant keywords in your video titles and descriptions, and use tags to improve visibility.
  • Offer lead magnets: You can add a ScoreApp quiz or a downloadable guide to your video description, with a call-to-action like ‘Take our Marketing Strength Quiz to personalize your growth plan.’

Instagram: Prioritize engagement over numbers

Instagram is a platform where consumer brands generally show their personality and connect on an emotional level. Short-form content and DMs are your best friends here.

How to build an audience on Instagram:

  • Use reels and stories: This type of content format gets a lot more reach than static posts—so make yours snappy and shareable.
  • Optimize your bio: It’s a great idea to include a lead magnet quiz in your bio in order to capture email addresses from your profile visitors.
  • Use DMs strategically: When someone responds to a story or a post, follow up with a question or resource that will deepen your connection.

Facebook & Meta: Create niche communities for a specific interest

The original social media platform, Facebook, still offers a lot of potential—especially through its communities and targeted Meta ads. It works especially well for a niche or specific area of interest or for reaching people in your local area. 

Here’s how to build a loyal Facebook audience: 

  • Start a Facebook group: Build a niche audience in a space where people can ask questions, share ideas, and connect.
  • Use lead-optimised ads: Collect emails from Facebook (you can integrate ScoreApp quizzes into ads).
  • Go live: Host Q&As, behind-the-scenes sessions, or product demos that will engage a new audience and build trust.

How to use lead magnets in social media audience building

How to use lead magnets in social media audience building

When you’re building a truly useful audience online, what you want to do is to move people from followers to email subscribers as quickly as possible—because that’s when you can start to nurture them properly. And as we’ve already covered, your email list is the only marketing platform you truly own. 

This is where lead magnets come in…

Why lead magnets work

You wouldn’t give away your email address for nothing, would you? 

That’s why the best idea is to offer something that’s genuinely helpful in return. The good news is that with the right lead magnets, you can easily collect emails and attract qualified leads.

What works as an audience-building lead magnet:

  • Quizzes and assessments: These are highly interactive and personalized lead magnets that are more fun (and valuable) than a traditional PDF.
  • Exclusive content: This means things like downloadable checklists, cheat sheets, or access to restricted webinars.
  • Incentives: Think about offering early access, a free resource, or a limited-time discount that gives people a reason to act.

How ScoreApp helps convert social followers into email subscribers

ScoreApp gives you an extremely effective, low-cost way to offer lead magnets through your social media page.

Here’s how to do it:

  • Create a quiz or scorecard that’s perfectly tailored to your ideal customer (e.g., ‘What’s Your Business Growth Score?’).
  • Promote it across your platforms in bio links, stories, pinned posts, captions, or even ads.
  • Capture emails, segment leads automatically, and follow up with tailored content – NOT in a one-size-fits-all email.

Measuring and improving your audience growth strategy

Measuring and improving your audience growth strategy

When you take the time to build an effective audience-building strategy on social media, it’s crucial to continually make sure it’s working. And if it’s not, tweak it for better results. 

What’s the only way to know for sure? Track your results. 

When you regularly review data that reflects your performance, then you can fine-tune your approach, spot what’s working (and what isn’t), and make smart decisions that lead to better conversions.  

Never fall into the trap of simply looking at surface-level statistics—things like numbers of followers, likes and impressions. These won’t tell you the whole story. Instead, focus on the numbers that indicate valuable engagement and leads. 

Key metrics to track

If you want to build a high-quality audience that converts, watch:

  • Engagement rates

Are people liking, sharing, and commenting on your content? This tells you how relevant your content is to your audience.

  • Follower growth

Monitor whether your audience is growing with the right people, i.e. potential customers—not just random followers. 

  • Lead conversions

How many of your followers are actually clicking through, signing up for your lead magnet, or taking your quiz?

  • Email engagement

Are the people who signed up now opening your emails and clicking on your content? This indicates how well qualified they are as leads.

Even a modest audience will deliver big results if it’s engaged and moving smoothly through your sales funnel. The goal is always quality, not quantity.

Using ScoreApp to optimize audience-building strategies

With ScoreApp, you can collect really useful data and use it to nurture your leads in the following ways: 

  • Track lead magnet conversions

ScoreApp analytics show you which platforms are driving the most completions so you can double down on what’s working.

  • Segment social leads instantly

Based on your quiz responses, you can categorize your leads by need, readiness, or topic interest and then tailor your messaging accordingly.

  • Automate email follow-ups

Based on user results, you can create personalized email sequences that will automatically nurture your leads after they’ve completed a quiz.

ScoreApp works so well because it tells you exactly where your best leads are coming from and which piece of content triggered the most engagement and subscribers. 

This means less guesswork, more action, and a much more effective strategy for growth. 

The future of audience building: AI and automation

The future of audience building: AI and automation

If you think social media has changed dramatically over the last few years, then buckle up, because AI is about to change everything when it comes to content creation and your ability to capture leads and target your audience. 

The trick is going to be to understand it, work with it and stay ahead of the curve. 

So what will AI in audience building look like in practice? It’s going to mean smarter tools that are easy and cheap to use, more automation, and insights that can be delivered in seconds.

How AI is transforming audience building

Here’s a quick analysis: 

  • AI-powered content recommendations

Social platforms present personalized content to their users based on behavior and interests. Your content has a better chance of reaching the right people when AI aligns it with what they are searching for or engaging with.

  • Automated chatbots

AI chatbots in Messenger or Instagram DMs can now start conversations, qualify leads, and (for example) guide prospects to a ScoreApp quiz or lead magnet. This allows you to spend your time more strategically.

  • Predictive analytics

AI has the ability to help you spot useful patterns in your data and show you which leads are likely to convert—this way, you can prioritize your outreach and improve your ROI.

Why this matters now

As AI becomes more and more integrated into social media platforms and marketing tools, the businesses that thrive will be the ones that use it to personalize their outreach, automate their lead funnels, and deliver more relevant content to the right people at the right time.

Software tools like ScoreApp are already adding these capabilities into their platforms, and this is great news, because now even small businesses can compete with larger companies with big budgets.

Building a social media audience takes time, but the right tools make it easier

Building a social media audience takes time, but the right tools make it easier

As you can see, a great strategy for audience building isn’t about vanity metrics like having lots of followers. An effective social media strategy only works when you’re deliberate, focused, and supported by great software.

If you focus on attracting the right people – people who actually care about what you do and engage with your content – then you’re far more likely to convert your audience into valuable leads and loyal customers.

Tailor your strategy to each individual platform. LinkedIn, YouTube, Instagram, and Facebook all work differently, and so your content needs to reflect that. You don’t need to be everywhere all at once—just show up intentionally where your audience is most active.

And don’t let new followers drift off or lose interest. You can use ScoreApp quiz lead magnets to bring them into your ecosystem, nurturing them through personalized emails, tailored offers, and segmented messages.

Finally, always keep testing, refining, and improving. Audience building is a continuous process that needs careful monitoring… but with tools like ScoreApp, it’s a whole lot easier.

Try ScoreApp for FREE and turn your social media audience into a steady stream of engaged leads and loyal customers.

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